Help Center
Support & FAQ
A mabkhara burns bakhoor or oud, producing smoke and a strong, concentrated scent that suits occasions. An electric diffuser spreads fragrance evenly and continuously with no smoke and no heat, which makes it better suited to daily use in living rooms, bedrooms, offices and cars.
No. Vessel 01 uses waterless cold-air diffusion. It breaks the oil into a dry, ultra-fine mist using filtered air, so it adds no humidity and leaves no residue.
For a majlis or reception space, choose something warm with clear presence such as Pulsar (Persian saffron, orchid). For a bedroom, choose something calmer such as Lyra (Turkish rose, vanilla) or Velvet Cloud (marshmallow, vanilla, sandalwood). For an office or mornings, choose something fresher such as Luminous (mandarin, raspberry) or Tidal Mist (citrus, sea air, neroli).
mada, Visa, Mastercard, Apple Pay and Samsung Pay, plus instalments with Tabby and Tamara. Shipping is free on all orders within Saudi Arabia.
Device & Specifications
A portable scent diffuser designed for cars and refined indoor spaces, covering up to 30 m².
Vessel 01 uses a waterless cold-air diffusion system. By avoiding heat and water, the device preserves the purity and quality of the fragrance while keeping your environment dry.
Step 1: Unscrew the top part and fill/insert the fragrance bottle. Ensure it is tightened correctly. Step 2: Reattach the head to the diffuser base. Step 3: Select your preferred intensity and set the desired timer.
Yes, it is designed for automotive use. For safety and optimal scent quality, avoid prolonged exposure to extreme heat or direct sunlight. Vessel 01 complies with SASO standards in Saudi Arabia, as well as FCC and CE certifications.
Yes. It operates at a whisper-quiet level (≤30dB) and is crafted from high-quality aluminum alloy for durability.
It offers 4 modes: 1, 2, or 3-hour timers, plus a Smart Mode activated by vibration, ideal for automatic use in cars.
Vessel 01 uses high-pressure filtered air to break down fragrance oil into a dry, ultra-fine mist. Unlike traditional methods, this process requires no heat or water, ensuring the scent stays consistent and lingers longer.
Heat can alter the chemical structure of a fragrance, and water adds unwanted humidity to your car. Cold-air diffusion preserves the true scent of the oil and leaves no residue on your car's interior or windows.
Scent & Maintenance
We recommend using Celestial essences for the best experience. Use only fragrances specifically made for cold-air diffusers to ensure optimal performance.
Keep the device clean and dry. Do not use standard essential oils or fragrances containing alcohol, as these may damage internal components. Every 3 months, you may clean the nozzle with alcohol, ensure it is completely dry before reassembling.
At a medium intensity setting, a 20ml bottle lasts roughly 3–4 weeks and a 30ml bottle roughly 4–6 weeks of regular use (around 3–4 hours per day). Lower intensity or shorter timers extend it further.
Yes. Celestial essences are specifically formulated for cold-air diffusion and are optimised for use with the Vessel diffuser. Using them in heat-based or water diffusers may alter the scent profile and is not recommended.
Absolutely. Celestial essences are cold-air diffused, meaning they produce no heat, no smoke, and no residue. They are safe for use in cars, rooms, and any well-ventilated indoor space. As with all fragrances, we recommend ensuring adequate ventilation.
You can place an order by creating an account or as a guest, selecting your desired products, and completing the checkout process.
Once your order is shipped, you will receive a tracking number via email or phone. You can also view your order status from your account dashboard.
Items can be returned within 7 days of delivery if unused and in original packaging. Damaged or incorrect items will be refunded or replaced.
Sign in via OTP (phone) or email magic link. Google login is also available. Manage your profile, orders, and preferences from the account dashboard.
You can subscribe via the Newsletter section in your account dashboard, or through the newsletter signup in our footer.
Use the Feedback & Requests section in your account dashboard to send us any inquiry or suggestion. We typically respond within 48 hours.
Shipping & Returns
Orders within Saudi Arabia are delivered within 2–7 days. If you are outside Saudi Arabia and wish to ship to your country, please reach out to us.
Unopened and unused products can be returned within 7 days. Opened fragrances are non-returnable. Vessel 01 is covered by a 1-year warranty.
Can't find what you're looking for?
Contact Us