Help Center
Support & FAQ
A mabkhara burns bakhoor or oud, producing smoke and a strong, concentrated scent that suits occasions. An electric diffuser spreads fragrance evenly and continuously with no smoke and no heat, which makes it better suited to daily use in living rooms, bedrooms, offices and cars.
No. Vessel 01 uses waterless cold-air diffusion. It breaks the oil into a dry, ultra-fine mist using filtered air, so it adds no humidity and leaves no residue.
For a majlis or reception space, choose something warm with clear presence such as Pulsar (Persian saffron, orchid). For a bedroom, choose something calmer such as Lyra (Turkish rose, vanilla) or Velvet Cloud (marshmallow, vanilla, sandalwood). For an office or mornings, choose something fresher such as Luminous (mandarin, raspberry) or Tidal Mist (citrus, sea air, neroli).
mada, Visa, Mastercard, Apple Pay and Samsung Pay, plus instalments with Tabby and Tamara. Shipping is free on all orders within Saudi Arabia.
Device & Specifications
Yes. Its portable design and the smart mode that senses motion make it usable as an electric car diffuser.
No. Vessel 01 runs on cold-air technology, with no water and no heat.
The device covers up to 30 m².
The fragrance tank holds 10 ml.
Yes, it runs at a noise level no higher than 30 dB.
A portable scent diffuser designed for cars and refined indoor spaces, covering up to 30 m².
Vessel 01 uses a waterless cold-air diffusion system. By avoiding heat and water, the device preserves the purity and quality of the fragrance while keeping your environment dry.
Step 1: Unscrew the top part and fill/insert the fragrance bottle. Ensure it is tightened correctly. Step 2: Reattach the head to the diffuser base. Step 3: Select your preferred intensity and set the desired timer.
Yes, it is designed for automotive use. For safety and optimal scent quality, avoid prolonged exposure to extreme heat or direct sunlight. Vessel 01 complies with SASO standards in Saudi Arabia, as well as FCC and CE certifications.
It offers 4 modes: 1, 2, or 3-hour timers, plus a Smart Mode activated by vibration, ideal for automatic use in cars.
Vessel 01 uses high-pressure filtered air to break down fragrance oil into a dry, ultra-fine mist. Unlike traditional methods, this process requires no heat or water, ensuring the scent stays consistent and lingers longer.
Heat can alter the chemical structure of a fragrance, and water adds unwanted humidity to your car. Cold-air diffusion preserves the true scent of the oil and leaves no residue on your car's interior or windows.
Scent & Maintenance
We recommend using Celestial essences for the best experience. Use only fragrances specifically made for cold-air diffusers to ensure optimal performance.
Keep the device clean and dry. Do not use standard essential oils or fragrances containing alcohol, as these may damage internal components. Every 3 months, you may clean the nozzle with alcohol, ensure it is completely dry before reassembling.
At a medium intensity setting, a 20ml bottle lasts roughly 3–4 weeks and a 30ml bottle roughly 4–6 weeks of regular use (around 3–4 hours per day). Lower intensity or shorter timers extend it further.
Yes. Celestial essences are specifically formulated for cold-air diffusion and are optimised for use with the Vessel diffuser. Using them in heat-based or water diffusers may alter the scent profile and is not recommended.
Absolutely. Celestial essences are cold-air diffused, meaning they produce no heat, no smoke, and no residue. They are safe for use in cars, rooms, and any well-ventilated indoor space. As with all fragrances, we recommend ensuring adequate ventilation.
You can place an order by creating an account or as a guest, selecting your desired products, and completing the checkout process.
Once your order is shipped, you will receive a tracking number via email or phone. You can also view your order status from your account dashboard.
Items can be returned within 7 days of delivery if unused and in original packaging. Damaged or incorrect items will be refunded or replaced. Celestial covers return shipping costs. You can cancel your order before fulfillment for a full refund. Contact us with your order number to request cancellation.
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Shipping & Returns
Orders within Saudi Arabia are delivered within 2–7 business days from order placement, including processing. If you are outside Saudi Arabia and wish to ship to your country, please reach out to us.
Unopened and unused products can be returned within 7 days. Opened fragrances are non-returnable. Celestial covers return shipping costs. You can cancel your order before fulfillment for a full refund. Contact us with your order number to request cancellation. Vessel 01 is covered by a 1-year warranty.
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